{"xsrfToken":"9c1d232db056fed4dd8c5c0097d425c61f1a4fab_lout","branding":{"id":"2","key":"vg","name":"Virtual Games","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#cc161d","headerLinkHoverBGColor":"#cc161d","headerBadgeColor":"#cc161d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Elbet - Virtual Games Help Center","sharedPortalName":"Elbet Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Elbet - Virtual Games Help Center","sharedPortalName":"Elbet Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"2","key":"vg","projectId":10001,"serviceDeskId":2,"name":"Virtual Games","description":"<p>Welcome! You can raise a Virtual Games request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"37","name":"(Re)Install Shop","descriptionHtml":"","callToAction":"(Re)Install Shop","introHtml":"<p>(Re)Install shop software</p>","icon":10481,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[6],"key":""},{"id":"35","name":"Bug Report","descriptionHtml":"","callToAction":"Bug Report","introHtml":"<p>Report bug in software. Please be as specific as possible.</p>","icon":10438,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10438","groups":[6],"key":""},{"id":"34","name":"Create new shop","descriptionHtml":"","callToAction":"Create new shop","introHtml":"<p>Request creation of new shop. Please specify server/compny and main account.</p>","icon":10432,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10432","groups":[6],"key":""},{"id":"17","name":"Get help from support team","descriptionHtml":"","callToAction":"Get help from support team","introHtml":"<p>Get assistance for general problems and questions.</p>","icon":10427,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10427","groups":[6],"key":""},{"id":"36","name":"New Feature Request","descriptionHtml":"","callToAction":"New Feature Request","introHtml":"<p>Request new feature. Please be as specific as possible.</p>","icon":10400,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10400","groups":[6],"key":""},{"id":"38","name":"Send Raspberry Pi","descriptionHtml":"","callToAction":"Send Raspberry Pi","introHtml":"<p>Send Raspberry Pi device</p>","icon":10466,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[6],"key":""},{"id":"24","name":"Desktop/Laptop support","descriptionHtml":"","callToAction":"Desktop/Laptop support","introHtml":"<p>If you are having computer problems, let us know here.</p>","icon":10410,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10410","groups":[],"key":""},{"id":"33","name":"Install new shop","descriptionHtml":"","callToAction":"Install new shop","introHtml":"<p>Help with installation of new shop</p>","icon":10431,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10431","groups":[],"key":""},{"id":"29","name":"New mobile device","descriptionHtml":"","callToAction":"New mobile device","introHtml":"<p>Need a mobile phone or time for replacement? Let us know.</p>","icon":10418,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10418","groups":[],"key":""},{"id":"30","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Having trouble with a system?</p>","icon":10438,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10438","groups":[],"key":""},{"id":"22","name":"Request a new account","descriptionHtml":"","callToAction":"Request a new account","introHtml":"<p>Request a new account for a system.</p>","icon":10400,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10400","groups":[],"key":""},{"id":"21","name":"Request admin access","descriptionHtml":"","callToAction":"Request admin access","introHtml":"<p>For example, if you need to administer JIRA.</p>","icon":10425,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10425","groups":[],"key":""},{"id":"26","name":"Request new software","descriptionHtml":"","callToAction":"Request new software","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10437,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10437","groups":[],"key":""},{"id":"20","name":"Set up VPN to the office","descriptionHtml":"","callToAction":"Set up VPN to the office","introHtml":"<p>Want to access work stuff from outside? Let us know.</p>","icon":10434,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10434","groups":[],"key":""},{"id":"31","name":"Upgrade or change a server","descriptionHtml":"","callToAction":"Upgrade or change a server","introHtml":"<p>For example, upgrade the VPN server.</p>","icon":10416,"iconUrl":"https://elbetsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10416","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"Common Requests"}],"orderMapping":{"6":[17,34,37,38,36,35],"7":[33,17,24,29],"9":[30,31],"10":[30,26],"8":[22,20,21]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"VG","userLanguageHeader":"Support work hours are 08:00 to 20:00 CET","userLanguageMessageWiki":"<p>You may contact us by phone +381603888888 for urgent issues!</p>","defaultLanguageHeader":"Support work hours are 08:00 to 20:00 CET","defaultLanguageMessage":"You may contact us by phone +381603888888 for urgent issues!","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwYzU3NWQzNS1kYjgyLTQzMDgtOTE3ZC1lNjI4MTkwYWEwYTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDEzNTUyODIsIm5iZiI6MTcwMTM1NDA4Mn0.nu401gXky15VyPQyejn6UQqXAqQV4eD7UJfs3g6BFjM","targetCollection":"upload-project-10001","endpointUrl":"https://api.media.atlassian.com","clientId":"0c575d35-db82-4308-917d-e628190aa0a6","tokenDurationInMins":20}},"sharedPortal":{"name":"Elbet Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=elbetsupport","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"9c1d232db056fed4dd8c5c0097d425c61f1a4fab_lout","baseUrl":"https://elbetsupport.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://elbetsupport.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0c575d35-db82-4308-917d-e628190aa0a6","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}